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RETURNS & REFUNDS POLICY

 

Returns & Refund Policy & FAQ's

CLICK HERE START RETURN 

• The following basic returns policy is applicable to all items sold on dashnjess.com.

• We try to deliver perfectly each and every time. 
• But in the off-chance that you need to return the item, please do so with the following without which it will be really difficult for us to act on your request 
• Please return the product in the Original Brand box / price tag,

• Please return the product in the Original UNDAMAGED / TORN / CUT packing and

• Please return the product with The Invoice . 

• IMPORTANT : Items must be returned in new and unused condition with all the original packing , or else FULL REFUNDS MIGHT NOT BE ISSUED.

• IMPORTANT : REFUND OF SHIPPING  : In case of refunds and replacements the shipping will be deducted from the invoice value and the remaining amount will be refunded back

• Time Frame of Refunds : Refunds will only be processed once the items are received back and condition is assessed

• Please help us in helping you. Terms and conditions apply.

• For Branded and Imported items , any returns and replacement will be initiated only after recognition of defect and acceptance from the Brand Manufacturer / Importer .

• In case a fake or different product is returned , the Brand Manufacturer / Importer may initiate the necessary proceedings as deemed fit at their end.

**FREE RETURN SHIPPING NOT APPLICABLE FOR BULK BUY SCHEME ITEMS

Return shipping charges for items purchased under Bulk Buy Discount Scheme Offer will have to be borne by the buyer and will be deducted from the refund amount .

**FREE RETURN SHIPPING NOT APPLICABLE FOR BULK BUY SCHEME ITEMS

Return shipping charges for items purchased under Bulk Buy Discount Scheme Offer will have to be borne by the buyer and will be deducted from the refund amount .

• Perishable goods such as baby products , ( NON RETURNABLE ) 

• Books , ( NON RETURNABLE ) 
• Novelty items ,( NON RETURNABLE ) 
• Beauty Products ,( NON RETURNABLE ) 
• Health and Groceries ,( NON RETURNABLE ) 
• Oral care items,( NON RETURNABLE ) 
• Edible items, some consumable items and items marked as "non-returnable" on the product detail page are non-returnable 
• Food,( NON RETURNABLE ) 
• Flowers,( NON RETURNABLE ) 
• Newspapers or magazines ( NON RETURNABLE ) 
• Hazardous materials, ( NON RETURNABLE ) 
• Flammable liquids or gases.( NON RETURNABLE ) 
• Gift cards ( NON RETURNABLE ) 
• Downloadable software products ( NON RETURNABLE ) 
• Some health and personal care items ( NON RETURNABLE ) 
• Sale items (if applicable) ( NON RETURNABLE ) 
• Movies, Music and Video Games ( NON RETURNABLE ) 
• Shaving and hair removal ( NON RETURNABLE ) 
• Screen guards, screen protectors and tempered glasses ( NON RETURNABLE ) 
• Pet food supplies, harnesses, aquarium supplies, pet shampoos/ conditioners. ( NON RETURNABLE ) 
• Balls , Aerobic training machines like treadmills, exercise bikes, home gyms/ multi gyms, massage machines, all inner apparel, socks, gym supporters and guards, table tennis tables, billiards/ pool/ snooker/ other large game tables, all bicycles, punching / boxing bags and items marked as "non-returnable" on the product detail page are non-returnable 
• Sports, Fitness and Outdoors ( NON RETURNABLE ) 
• All PC components, listed as Components under "Computers & Accessories" are non-returnable and hence, not eligible for returns

 • Software products that are labeled as non-returnable on the product detail pages are not eligible for returns 

 • For software-related technical issues or installation issues in items belonging to the Software category, please contact the brand directly. 

  • • Any luggage items with locks must be returned unlocked.

How do I return? 

• Go to the Return an Item Link on dashnjess.com 
https://dashnjess.com/pages/order-cancellation-request/
• Enter your order number and email address in the fields above and click Start a Return 





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